Testimonials, Property Management Reviews

Owner Testimonial

Martin Investment Properties are amazing at making things happen. We live in the Bay Area and had one week in OC to sort out the details of emptying and renting the family home. Martin Investment Properties were accessible, heard our needs and helped us find clarity on the overwhelming task of preparing the home to be a rental. We left town with a huge sigh of relief, knowing the home was in good hands. They oversaw a facelift on the home and quickly rented the property, while communicating with us every step of the way.

AND, they have a great online service that allows property owners to easily view all things related to the property (tenant requests, work orders, invoices, leases, etc), as well as monthly reports. It’s an easy way for me to track things and have direct access to paperwork and reporting. It’s a wonderful service and has been extremely useful.

Martin Investment Properties have far exceeded our expectations. They are professional, friendly and clear communicators. I have no hesitation in recommending their services to anyone looking for property managers.

  • Livitsanos, Owner of a single family home in Mission Viejo, 5 Star Review posted on Yelp!

Owner Testimonial

Martin Investment Properties are doing a great job managing my rental properties. Living out of the county, I really appreciate that I can contact them with concerns and questions and get a quick response. They are professional, efficient and easy to work with.

  • Petersen, owner of 2 single family homes in Irvine. 5 Star review posted on Yelp!

Owner Testimonial

I signed up with Mike Martin for his property management services to start 2/27/2012. I had to quickly move and get my condo rented out. I still had a few projects that needed to be done before renters moved in (my handyman abandoned me). Mike happily coordinated the projects that needed to be done quickly. Mike also notified me that my new water heater was leaking and helped coordinate the free repair that my plumber did. As I am 500 miles away, this help was crucial. Within two weeks of the necessary work being done, Mike found me a tenant who has signed a two-year lease. Mike is very responsive to any questions that I have and he responds to all of my communications very quickly. I think he must check his e-mail about every 5 minutes. Mike Martin has made the daunting task of renting out my home very manageable and I anticipate that things will continue to go well.

  • Deem, Owner of a townhome in Mission Viejo, 5 Star Review posted on Yelp!

Owner Testimonial

Martin Investment Properties have been a Godsend to us! We are very attached to our home in Orange County, but had to rent it out because we moved out of the area.
We ALMOST didn’t hire property managers and we are SO glad we chose Martin Investment Properties! They tow the fine line of pleasing the tenants AND pleasing the owners. They have gone above and beyond in many instances. Hiring Martin Investment Properties is the best investment we’ve made in a long time.

  • Spruill – Owner of a single-family home in Trabuco Canyon, 5 Star Review posted on Yelp!

Owner Testimonial

Martin Investment Properties have been our property managers for a few years now and we can sincerely say that we are very pleased and satisfied with their professional service.  Besides they’re professionality they are honest and caring people. Their client’s best interest are always at heart and we feel they really are looking out for us.  They are present and on the scene when and if there is an emergency and are very efficient taking care of all the beuractic matters as well as any  unexpected matters that could occur.  We are living abroad and need to have peace of mind… knowing that our property is in good hands… which it is , thanks to Martin Investment Properties Inc. !

  • Gaballo – Owner of a condo in Mission Viejo. 5 Star Review posted on Yelp!

Owner Testimonial

Hi Mike,
Let me thank you for doing such a great job. I have to tell you, the past year has been great not worrying about every little detail and I appreciate that the rent is deposited and all has gone smoothly so far. Such a huge difference from my previous property manager and tenants. THANK YOU!

  • Petersen-Owner of 2 single family homes in Irvine

Owner Testimonial

We have been using Martin Investment Properties for over three years and are very happy with their great service. They are extremely customer service oriented and responsive to requests. I would highly recommend them.

  • Benedict-Owner of 2 condos in Irvine

Owner Testimonial

My husband and I have used Martin Investment Properties to manage our rental property for a number of years. We highly recommend their services to anyone. They are knowledgeable, professional and trustworthy, have placed tenants in our home quickly and handled any problems promptly and completely. Give MIP a call. You will be glad you did.

  • Okura- Owner of a single family home in Mission Viejo

Owner Testimonial

I unreservedly recommend Martin Investment Properties to owners of individual rental properties. They provide a complete, professional and ethical management service.

  • Jenner- Owner of condo in Irvine

Owner Testimonial

It was a pleasure working with Martin Investment Properties. Excellent service and they worked over and above the call of duty. Very professional and quick to respond to any requests.

  • T. Aman – Bank of Marin Trust Administrator for single family home in Lake Forest

Owner Testimonial

Mike,

Thank you so much for your understanding and for your wonderful response.  I can tell already that things are going to be very different with you handling our properties and I can’t tell you how much we appreciate that!

Regards and now, go and enjoy the rest of your Sunday!  🙂

  • Kim, Owner of 2 triplexes (San Clemente, Capistrano Beach) and 1 single family home in Dana Point

Owner Testimonial

Thanks again Mike!  I am glad I hired you. I will have you handle
my mom’s house as well once it is ready.

  • -Steve, owner of a single-family home in Irvine

Tenant Testimonial

Just wanted to share my appreciation for Mike and Martin Investment Properties. My past experience (as a renter) with property maintenance companies was less than desirable. However, Mike and Martin Investment Properties is changing my view.

I have had a few issues with the home I am living in, managed by MIP, and I have to say each issue has been addressed quickly, and thoroughly resolved in a very timely manner. I very much appreciate knowing I can submit a request, and it will be addressed as quickly as possible and resolved just as quickly.

Thank you Mike and MIP for helping to change my mind about management companies. Keep up the great customer service!

  • -Peggy P. – Tenant in Lake Forest, 5 Star Review posted on Yelp!

Tenant Testimonial

Nothing, but wonderful things to say……… My husband and I rented a property last, in south orange county, through Martin Investment Properties. They were wonderful from the start!! Mike went out of his way to make us feel at home and comfortable with the property and everything else. My husband had been out of town, I was six months pregnant and heading out of town myself, and instead of insisting I come drop off our application to him, Mike very generously offered to meet at a half way spot, so it was convenient for me. He also met us at the property to do the initial walk through and was very thorough. Mike made sure that we were comfortable with everything that was written down and even asked us to double check. I feel like most property management companies wouldn’t do that, so your deposit could be used for the repairs!! Once we officially started renting from them everything was very easy. Their website makes it incredibly simple to pay rent, write quick notes (maintenance reasons), and very easy access to you account information. I also really appreciated the monthly notes that Martin Investment Properties would write to everyone, like wishing Happy Holidays and such. The other wonderful thing about Martin Investment Properties was how quick your questions are answered. I felt like I would write a email and within minutes Mike would have a response for me. She even wrote a response to me, when she was incredibly sick, letting me know it might be a little bit before she can get back to me…. She had my question answered that night!!  We are no longer renting from them ( although we wish we were!!),and Martin Investment Properties have still been incredibly helpful. We needed to provide an owner with the copy of our lease. I emailed Mike asking for it and Mike sent it within minutes. We also were asked to provide a letter verifying our renters history and they said they were happy to write it. It has been such a pleasure to rent from, Martin Investment Properties. They are extremely efficient, caring and wonderful people. Their company has managed to keep the family business warmth and it still be very professional. When my husband and I are ready to buy, we are 100% going to work with Martin Investment Properties 🙂

  • Cox- Tenant in Aliso Viejo

Tenant Testimonial

Martin Investment Properties were absolutely outstanding as they managed the property I leased for close to 5 years. Despite many obstacles, they took care of any situation we encountered in a well thought-out manner that respected both my family and I as tenants, and the owner of the home whom lives out of state.

This is a very professional team whom anyone should want to work with, buy or lease from.   When they were “allowed” by the owner to send contractors MIP uses regularly, these contractors were equally as nice and efficient.
I wish them continued success.

  • Kelly- Tenant in Tustin. 5 Star Review posted on Yelp!

Tenant Testimonial

Martin Investment Properties are great. I have been a renter with MIP for 2 years. Mike went above and beyond this summer to help me relocate to another of their properties. I was very grateful to have such a hardworking team behind me. MIP is super responsive to requests for help or maintenance. I would refer this management team to anyone, renter or property owner.

  • Weesner- Tenant in Rancho Santa Margarita

Tenant Testimonial

Mike is a professional in every sense in the word. All of my correspondence with Mike has been timely, productive, effective and very professional. She always has a joyful attitude toward the task at hand. It is always a blessing to communicate and work with her.

  • Yard- Tenant in Trabuco Canyon

Tenant Testimonial

As renters, we consider ourselves to be very lucky to be taken care of by such an experienced team.
Martin Investment Properties have consistently been professional and handled all concerns and problems with our rental property expeditiously and thoroughly.

  • Keller- Tenant in Tustin

Owner Testimonial, Property Management and Sale

Martin Investment Properties

Irvine, CA

Dear Mike,

We are so happy with the recent sale of our condo in Irvine.    Your service as both the property manager and sales agent were absolutely great.  Being an out of state owner made the transaction more of a challenge for us and we could not  have accomplished this without your help.

Your attention to detail and assistance with the renovation of the condo went so smoothly and I’m sure helped us to obtain a quick sale with a qualified buyer.

Thank you for the great service you provide.  We feel very fortunate to be able to do business with you for our properties.

Sincerely,

Nate and Carol Benedict

Tucson, AZ


Owner Testimonial, Property Management and Sale

We used Martin Investment properties for both Real Estate Sales and Rental Agency over the past 3 years and would recommend them in both.

We used Mike Martin for the sale of our home and she is excellent! She knows the current Real Estate environment as well as Orange County! She has an expertise in short sales and takes classes to keep current with the changes of forms and protocol. She knows the current values of homes real well and she knows the current laws very well. She is very good at working out a “win- win” for all parties in making the sale happen and moving along quickly. I found her prompt in returning calls, filling out paperwork, and communicating with the other Real Estate agent. She is all around very professional. I would recommend Martin Investment property as they are honest people.

We also used Martin Investment Properties for three years in renting our home as rental property. What we liked about Mike is that he took care of small issues with the tenants and things that needed fixing. They were prompt in billing and also in communicating with us if the tenant was late and the action they took. We found that they tried to keep the tenant in the home and keep the house rented. They were always very professional in the three years we used them as a rental agency.

Julie Lopez


Investment Property Purchase

Great and professional experience. Very good informative reports, investment scenarios and followed through the whole process. Good to have a company represent you and stand by you.

Nestor


Investment Property Purchase

Martin Investment Properties helped my husband and I find and purchase an investment property. The process was so easy and went very smoothly. Great company to work with! I will definitely work with them again for the next property.

Kiara Down


Vendor Referral

I first met Mike at one of my jobs in Santa Ana. He was there on time and gave my customer an honest estimation on how much the house could rent out for, what his fees were and how he would go about renting the house as quickly as possible to the right person. He is was very professional, honest and I took several of Mike’s cards and have and will continue to pass them out to potential future customers. In my years of working with property managers I have found Mike to be one of the best so if you need someone to manage your property call Mike Martin!

  • Tony Moody, Owner at Tiger Plumbing. 5 Star Review posted on Yelp

 


Vendor Referral

Martin Investment Properties are simply great people to work with. They are smart, honest, hard working real estate professionals who have their clients’ best interest at mind. I highly recommend them to anyone looking into renting, buying or investing in real estate.

  • John Andrews, Owner at Allstate Insurance, RSM